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Terms, Conditions & Disclaimer

MCIPTV are resellers of live streaming services. We do not own or host any services and do not have responsibility for any streams. As with any service, there may be times where issues arise, we are always aware of these within minutes, as is our supplier. We pay a premium rate for this service to ensure any issue is resolved as a matter of urgency to avoid any inconvenience. We always work with our supplier to bring you the very best possible service which often means updates are needed to keep ahead of things. MCIPTV do not offer refunds for loss of service and by purchasing a subscription and/or TV Smart Box, you acknowledge this policy. Where a refund is possible due to incorrect purchasing of an item, and only before the item is sent (physically or electronically), there will be a £4.99 fee deducted to cover transaction charges. 

MCIPTV are not responsible for the content made accessible through streaming, nor condone piracy. It is your duty to know that either you or the sites accessed for streaming are not in breach of copyright and have a full awareness of copyright law.

Installation of this service is the responsibility of the customer. We have provided guides to help with the installation process but we cannot provide instruction for every eventuality. Any issues with installation are for the customer to resolve. The service can always be checked by emailing [email protected] and we will confirm whether your subscription is active and working. Refunds are not given if you are unable to install the service but it is proven to be working. All set top boxes are fully tested before being despatched to the customer.

When using any streaming service a VPN is recommended for your privacy only. We recommend that you consider a VPN which can be obtained from (use code "MCIPTV" at checkout for 10% discount) or

By selecting Buy, you agree to MCIPTV terms of sale and you'll have line details sent by email giving access to your content and thus lose any right to a "cooling off period" to cancel this purchase and get a refund.


If you register your email address with us and your friend subscribes for 12 months or more we will add one months service to your active plan at the start of each following month, or before. The active plan receiving the free month must have a minimum of a full months service remaining. If the active plan receiving the free month runs out before the month end then you will not qualify. The full online store price of the 12 month plans must have been paid to qualify. Excludes previous customers. No cash alternative.


Please contact us by email to [email protected] for more details of our service or to ask any questions.

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